Help centre
Short guides for every kind of account, plus answers to the questions we hear most.
Business buyers
- 1Browse by sector or search products, services and suppliers.
- 2Open a listing to see volume price tiers, MOQ, availability and lead time.
- 3Send a request for quotation — suppliers reply with a price and note.
- 4Add products from several suppliers to your Container, then request one combined quotation.
- 5Compare quotations in My Account My RFQs.
Individuals
- 1Register as an individual to browse every product and service free of charge.
- 2Upgrade to Individual Pro ($30/month, or $342/year — 5% off) to unlock supplier company details and the full item and price database.
- 3Message suppliers directly on WhatsApp once your membership is active.
- 4Individual accounts cannot send RFQs or list products — those need a business account.
Suppliers
- 1Register a supplier account and complete your company profile.
- 2Upload your trade licence to earn the verified badge.
- 3Add products with clear photos, MOQ and volume pricing — listings go through admin approval.
- 4Answer RFQs from your inbox; replies within 24 hours win roughly three times more often.
- 5Link your ERP under Integrations so stock and prices stay accurate automatically.
- 6Track lead quota usage and upgrade your plan when you run out.
Administrators
- 1Developer console shows accounts, catalogue, demand, money and system health.
- 2Approve or reject new products and services in the approval queue.
- 3Verify companies after checking their trade licence.
- 4Manage users: change roles, suspend accounts, force sign-out.
- 5Watch the transaction ledger and integration health for Odoo and supplier ERPs.
Frequently asked questions
What does bee2bee.ae cost for buyers?
Browsing, searching and sending requests for quotation are free for business buyers. Suppliers pay for membership.
What is the difference between a business buyer and an individual?
A business buyer can send RFQs and use the Container. An individual can view listings and, on the Pro plan, see company details and the full price database — but cannot send RFQs or sell.
How are suppliers verified?
We check the trade licence, VAT certificate and a bank letterhead before issuing the verified badge. Verified suppliers rank higher in search.
What is the Container?
A basket that spans multiple suppliers. Fill it with products, then submit once — each supplier receives their own RFQ line so you can consolidate a shipment.
How do lead quotas work?
Each supplier plan includes a number of buyer leads per month and per year. Usage is shown live in the supplier portal; top-ups are available when you run out.
Can I connect my own ERP or accounting system?
Yes. Suppliers can link Odoo, Zoho Books, QuickBooks, SAP Business One, Tally or any REST feed, in pull or push mode. Credentials are encrypted with AES-256-GCM.
Which languages are supported?
English and Arabic across the whole platform, with full right-to-left layout. Product names can be entered in both.
Who owns and operates bee2bee.ae?
I T D INNOVATION INFORMATION TECHNOLOGY (www.itdtech.ae), Dubai, United Arab Emirates.
Still stuck?
Send us the details and the team will come back to you.